Terms & Conditions

Last updated: November 9, 2026

1. General Terms

General rules: TenoBet provides online casino entertainment to eligible players who may lawfully access and use the platform from their location. You are responsible for checking whether online gaming is permitted where you live or access the service. We may restrict access, refuse transactions or close accounts where local laws, platform security requirements or licensing obligations make that necessary. TenoBet operates under Anjouan Gaming Authority license ALSI-202409012-FI1, and our rules are designed to support safe, fair and consistent play. You must use TenoBet only for personal entertainment. Commercial use, automated play, collusion, fraud, abuse of promotions, manipulation of software, chargeback abuse and any attempt to gain an unfair advantage are prohibited. If we detect suspicious activity, we may review the account, void affected bets, withhold related winnings, request verification or close the account where the circumstances justify it. We make these decisions to protect genuine players and preserve the integrity of the platform. Game availability may vary by location, device, provider or maintenance schedule. TenoBet features 4,000+ games, but no game is guaranteed to be available at all times. Results are determined by the relevant game rules and technical systems. Once a bet is accepted and resolved, the outcome is final unless a clear technical error is confirmed. If a malfunction affects a game, transaction or balance display, TenoBet may correct the error and restore the account to the accurate position. You should read all rules before playing and keep copies of important transaction information for your records. We may update platform rules when required for operational, security, licensing or product reasons. Continued use after an update means you accept the revised version. If you do not agree, you should stop using the service and withdraw any eligible balance subject to the applicable rules.

2. Eligibility

Account and KYC: Each player must create and use only one TenoBet account. Your account must be registered in your own name with accurate, complete and current information. You may not sell, transfer, share or allow another person to use your login credentials. You are responsible for keeping your username, password, wallet details and payment credentials secure. If you suspect unauthorized access, you should stop using the account and take immediate steps to protect it. TenoBet may ask for verification at registration, before a withdrawal, during account reviews or whenever required by security and licensing standards. Verification may include confirming your identity, age, address, payment ownership, source of funds or cryptocurrency transaction history. We aim to keep the process practical for legitimate players, especially those who prefer crypto for anonymity, speed and low fees, but anonymity does not remove the need for checks where risk, regulation or account safety requires them. If requested documents or information are not provided, are unclear, expired, inconsistent or suspected to be false, TenoBet may pause withdrawals, limit account features or close the account. We may also investigate duplicate accounts, mismatched payment details, unusual betting patterns or attempts to bypass limits. Any funds connected with fraud, prohibited conduct or bonus abuse may be removed in line with platform rules. Your account balance must not be treated as a bank account, investment product or stored-value service. Balances are for gaming use and eligible withdrawals only. You should check your account history regularly and report any error quickly. TenoBet may correct balances affected by technical issues, manual mistakes, payment reversals, provider corrections or confirmed irregular activity.

3. Account Security

Bonuses: TenoBet promotions are created to add more excitement, more value and more reasons to play. The welcome offer is 200% up to £420, with 25× wagering. We also offer ongoing promotions, including 100% up to £1,255 and 100% up to £2,505, where available. Promotions may be limited by account status, location, payment method, game type, time period or other eligibility requirements shown with the offer. A minimum deposit of £20 applies. If a promotion requires a deposit, only eligible deposits made within the stated promotional rules will qualify. Bonus funds, free rounds or other promotional value may need to be activated, used or wagered within the applicable timeframe. If no timeframe is shown, you should treat the offer as available only while displayed in your account or promotional area. TenoBet may remove or change promotions for operational, security or compliance reasons. Wagering means you must place qualifying bets before bonus-linked winnings can become withdrawable. The stated wagering requirement of 25× applies to the welcome offer. Different offers may have different rules, and players should always check the details attached to the specific promotion before opting in. Some games may contribute differently, may be excluded or may carry maximum bet restrictions while a bonus is active. If an account breaches bonus rules, TenoBet may cancel the bonus and remove related winnings. Promotions are for genuine recreational play only. Creating multiple accounts, coordinating with others, using low-risk betting patterns, exploiting technical errors, delaying gameplay to manipulate value or using a payment method in a misleading way may be treated as bonus abuse. TenoBet reserves the right to review promotional activity and take proportionate action, including voiding bonus-linked winnings, suspending access to promotions or closing accounts involved in abuse.

4. Responsible Gaming

Deposits and withdrawals: TenoBet supports a broad mix of payment options so players can choose what fits their style. Available methods include Visa, Mastercard, American Express, Skrill, Neteller, bank transfer, SEPA, Klarna, Bitcoin, Ethereum, Litecoin, USDT, USDC and other cryptocurrencies. Crypto players often choose TenoBet for speed, low fees and a more private payment experience, while card, wallet and bank options offer familiar routes for traditional players. The minimum deposit is £20. Deposits must come from a payment method you own and are authorized to use. TenoBet may reject deposits from third-party sources or ask for proof of ownership before funds can be used or withdrawn. A deposit is considered successful only once it is confirmed by the payment provider or blockchain network and credited to your account. Crypto deposits may require network confirmations and must be sent to the correct address and network shown at the time of payment. The minimum withdrawal is £85. Withdrawals are usually processed up to 3 banking days, although the final arrival time can depend on the chosen payment method, banking schedules, blockchain traffic, security reviews and verification status. TenoBet may require identity or payment checks before approving a withdrawal, especially when a player uses a new method, requests a larger cashout or triggers account security controls. You should ensure that payment details are accurate before confirming a transaction. Crypto transfers are especially sensitive because blockchain payments are generally irreversible once sent. TenoBet may reverse, cancel or delay a transaction where fraud, chargeback risk, incorrect details, prohibited activity or verification issues are identified. Withdrawal requests may also be reviewed against bonus wagering, account limits and gameplay records before release.

5. Bonus Terms

Responsible gaming: TenoBet is built for exciting entertainment, not financial pressure. You should play only with money you can afford to lose and view casino gaming as leisure. Games are chance-based, and past results do not guarantee future outcomes. A big win is never promised, and chasing losses can lead to harmful decisions. We encourage every player to set personal limits before depositing and to take breaks when play stops feeling fun. Players must not use TenoBet while impaired, under pressure, in debt or attempting to solve financial problems through gambling. If you feel that your play is becoming difficult to control, stop playing and consider setting stronger limits. You may also use tools available in your account to manage access, spending or time on the platform where offered. We support practical, early action because prevention is stronger than damage control. TenoBet may monitor accounts for signs of harmful or unusual behavior. Where appropriate, we may provide prompts, restrict promotional access, request confirmation of affordability, limit play or suspend activity. These actions are not punishments. They help protect players, support safer entertainment and maintain a healthy gaming environment. We expect players to cooperate honestly with any checks connected to account safety. No player should gamble on behalf of another person or allow anyone under the legal age in their location to access an account. Keep devices secure, log out after sessions and avoid saving payment details on shared equipment. If your circumstances change, reassess whether gaming remains right for you. The best TenoBet experience is fast, exciting and controlled, with clear boundaries from the start.